Appeals Process

APPEALS

An applicant may formally request SCCS to reconsider any adverse decision SCCS has made related to its desired certification status by submitting an appeal in writing to the Director of Certification at sccsinfo@steelconstruction.org within 14 days of the date of the decision.

Adverse decisions include:

Refusal to accept an application
Refusal to proceed with an assessment
Corrective action requests
Changes to certified scope
Decisions to deny, suspend or withdraw certification, and
Any other action that impedes the attainment of certification

Appeals process

Acknowledgement of appeal:

The Director of Certification will acknowledge the appeal within two working days of receipt.
The Certification Board Chairman will decide which of the Certification Board members should be asked to make up the Appeals Panel, and ensure that there has been no prior involvement in the audit or certification decision by the panel members, who are familiar with the relevant SCCS requirements and processes, to investigate the appeal.
The Director of Certification will validate the appeal and ensure all necessary arrangements, i.e. notification to participants of venue and papers for the meeting are made available to enable the Appeals Panel to meet within 30 clear days of the original notification from the company.
The appellant shall be given at least 7 clear days’ notice of the time and venue of the meeting.
The Panel shall consider the Appeal from the company who shall attend the meeting. The meeting will be in confidence but shall be minuted.

Appeal Decision:

The decision of the majority of the Appeals Panel as declared by the Chairman shall be final.
The meeting will be properly minuted and the minutes circulated to all participants, including the appellant. The Impartiality Panel will be advised to review the impartiality of the process.
The results of any appeals will be reviewed at the management review and Certification Board meetings.
The appellant may withdraw the appeal at any time during the process. If for any reason an appeal is withdrawn, SCCS will not accept a future appeal on the same grounds.

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SCCS Client testimonials

What our clients say

Specialist knowledge of our industry ensures that the audit process provides a thorough examination of our processes and procedures proactively challenging our management team to impart a genuine sense of achievement and an intrinsic understanding of the importance these standards hold for our industry.

SDM Fabrications Ltd, SCCS Client

Their specialist knowledge in the steel industry assists us in our commitment to continuous improvement across a number of certifications, one of which is BS EN 14001.

John Reid & Sons (Strucsteel) Ltd, SCCS Client

SCCS have been outstanding with the levels of service they have provided us whilst gaining BS EN ISO 45001 and gives us great satisfaction knowing we have the accreditation and expertise to provide to our clients.

MJ Robinson Structures Ltd

SCCS were invaluable at every stage while we achieved our accreditations including BS EN ISO 3834-2 in line with our company’s growth and development plans. As an industry leading business continually pushing the boundaries of success, we believe reaching and maintaining these standards is key to our continued development.

John Lawrie Tubulars, SCCS Client

We decided to swap our FPC BS EN 1090-2:2018 Execution Class 2 certification to SCCS and couldn’t be happier with our decision! SCCS have been professional in every respect and we would highly recommend them.

Allied Fabrications Ltd, SCCS Client

The levels of knowledge and service from the SCCS team were invaluable to us. From the opening conversation to the NHSS 20 certification being awarded, nothing seemed too much trouble. We look forward to continuing to work closely with them.

Hollygate Fabrications Ltd, SCCS Client

SCCS fully understand the structural steel business and offer a comprehensive suite of certifications, including NHSS 19A, that meet our own and our client’s needs. They are very responsive and the level of service from the support team is outstanding.

Severfield, SCCS Client

SCCS have always provided an exemplary audit service, with knowledgeable auditors who provide good feedback. First class service!

Braithwaite, SCCS Client

SCCS is the only company that certifies this standard and it enables us to sell our steel into highways markets. As a bulk trader we were already certified to 9001:2015 & CARES so NHSS3B was a natural progression for us.

All Steels Trading, SCCS Client

Adstone Construction have used SCCS as our certification body since 2012, we have found their audit process to be informative, fair, and with excellent communication in their processes. The mature systems in place are the bedrock of our company and allows the business to evaluate and monitor performance and continue to grow.

Adstone Construction Ltd, SCCS Client

SCCS are informative and knowledgeable providing good support during the audit. We wouldn’t consider another auditor for our accreditation.

Customised Sheet Metal Ltd

The continuity of certification services from SCCS to Severfield PLC has enabled a strong understanding of certification requirements and working partnership to develop.

Severfield PLC

Quality and Health & Safety are paramount at Kloeckner Metals UK and we are proud to be working in partnership with SCCS whose guidance and assistance is invaluable in implementation of Management Systems improvements.

Kloeckner Metals UK

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